Clinic Administrator/Patient Experience Coordinator

**ROLE:** Clinic Administrator -Permanent Full time or part time **Job Description:** We are seeking a Clinic Administrator/Patient Experience Coordinator to join our growing multidisciplinary clinic of Chiropractors, Physiotherapists, and Registered Massage Therapists. Our clinic is a busy multi-disciplinary office located inside a strength and conditioning facility on Rye Street in Peterborough, Ontario, **Hybrid Health and Rehabilitation**. We are looking for a professional to join our team, the optional candidate is someone who is motivated to help individuals, move better, feel better and perform better! As Clinic Administrator, you play a direct role in improving the overall experience of our patients each day, promoting a friendly, welcoming and enjoyable environment as well as taking charge of many clinic operations. **Qualifications:** ● Medical Admin experience is considered an asset. ● Knowledge of medical terminology and medical billing preferred. ● Knowledge of EHR systems and Microsoft Office Suites required. ● Candidates must be a self-starter with excellent time management skills while working independently. ● Must be able to work in a fast-paced environment with a high degree of attention to detail. ● Strong multi-tasking skills and organizational skills. ● Strong written and verbal communication. ● Experience with motor vehicle accident (MVA) claims and WSIB. claims/billing procedures considered an asset. **Responsibilities:** ● Lead clinical operations ● Create a positive, therapeutic environment ● Maintain an efficient and organized office environment ● Greet all patients cordially and professionally ● Manage staff payroll ● Communicating with contractors and clinic owners regarding clinic objectives and goals ● Ordering and keeping track of clinic supplies ● Answering incoming phone calls and emails ● Scheduling and rescheduling patient visits ● Collecting payments and billing to extended health insurance companies ● Organizing and planning team social events, marketing ideas ● Other office administration duties as they arise If this sounds like an opportunity for you, please send your CV to admin@hybridhealthandrehab.com with the subject line: **Clinic Administrator Application** *(your last name)***.** Job Types: Full-time, Fixed term contract Pay: $21.00-$24.00 per hour Ability to commute/relocate: * Peterborough, ON K9J 6W9: reliably commute or plan to relocate before starting work (preferred) Work Location: In person