Incentive Operations Analyst

**Job Description:** **Job Title: Incentive Operations Analyst** **Location:** Remote | Canada **Reports to:** Manager, Finance and Incentives **Employment Type:** Full-time This is an existing vacancy **About the Role:** As an Incentive Operations Analyst, you will research, analyze, validate, and maintain automotive incentive data that powers industry-leading products, insights, and customer solutions. You will serve as a subject matter expert on manufacturer incentive programs while ensuring the highest standards of accuracy, completeness, and timeliness. This role combines analytical expertise, operational excellence, customer focus, and emerging technologies. In addition to core data responsibilities, you will leverage artificial intelligence (AI), automation tools, and process improvement techniques to enhance efficiency, reduce manual effort, and continuously improve data quality and customer outcomes. Success in this role requires curiosity, critical thinking, attention to detail, and a commitment to continuous improvement. You will combine human expertise with AI-enabled tools to deliver trusted, high-quality data that helps customers make better decisions. **In this role, you will:** **Incentive Research & Data Management** * Research, analyze, and interpret manufacturer incentive programs from web-based, digital, and proprietary sources. * Translate complex incentive programs into standardized data formats and business rules. * Maintain and update incentive data within internal systems while ensuring accuracy, completeness, and timeliness. * Monitor and validate incentive program changes to ensure data integrity across products and platforms. * Develop expertise in automotive incentives, program structures, and industry trends. * Support customer inquiries and internal questions related to incentive content and data quality. **Quality Assurance & Data Integrity** * Perform quality control reviews and audits to identify and resolve discrepancies. * Investigate data issues, determine root causes, and implement corrective actions. * Ensure compliance with documented business rules, processes, and quality standards. * Monitor data quality trends and recommend improvements that enhance customer confidence and trust. * Maintain a strong commitment to accuracy, integrity, and accountability in all work. **AI, Automation & Innovation** * Utilize AI-powered tools to support research, analysis, content summarization, and operational workflows. * Create and refine prompts that improve productivity, quality, and consistency. * Evaluate AI-generated outputs to ensure they meet business requirements and quality standards. * Identify opportunities to automate repetitive or manual activities using AI, workflow automation, and low-code solutions. * Participate in the design, testing, and implementation of AI-assisted processes and operational improvements. * Contribute to prompt libraries, automation documentation, and b