RECA Licensed Leasing Agent

**Description** **Job Responsibilities** The Leasing Agent carries out the administration and execution of the day-to-day leasing services and strategies in all assigned residential property enterprises. The Leasing Agent is a highly responsible individual who enjoys a variety of tasks all while ensuring a high level of customer service is always maintained. **Essential Duties and Responsibilities** The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. **Leasing** * Responsible for ensuring all property management policies, procedures, and operations are executed to FirstService Residential Standards * Participate in the full leasing process * Maintain a comprehensive and up to date knowledge of the portfolio, including availability, vacancy, suite layouts, common areas, amenities, parking, etc * Conduct regular market research surveys and provide input on pricing and strategy with a goal of maximizing revenue and minimizing vacancy loss * Inspect all vacant suites on a regular to ensure they are in Rent Ready condition * Develop all leads including telephone and email inquiries within three hours of being received with an objective to converting to “personal tours”; * Conduct “personal tours” with the prospective resident outlining the features and benefits of the area, property, and the value of living at the property. * Ensure rental applications are reviewed and approved based on guidelines provided by Property Manager within 1 business day of receipt of application * Conduct income verification and reference verification on applications * Conduct credit checks using YardiScreen * Advise applicants in a timely manner of status of application * Assist in securing security deposit payments on approved applications within 48 hours of application approval * Generate and review leases with approved applicants, ensuring leases are signed by approved applicants within 48 hours of deposits being secured. * Follow up on all leads within 24 hours of last interaction * Assist with managing the renewal and retention program including providing recommended pricing to Property Manager **Marketing** * Assist Marketing with execution of property marketing and leasing plan * Conduct regular market research surveys and provide input on pricing and strategy with a goal of maximizing revenue and minimizing vacancy loss * Provide key input into the marketing program and maintain all marketing material to ensure it is up to date and current; be available to attend marketing campaigns such as open houses. * Plan, co-ordinate and host Community events to continue to build strong relationships within the community. **Customer Service** * Practice excellent resident relations through regular resident visits to ensure concerns and complaints are dealt with in a timely, professional manne