Receptionist/Veterinary Assistant

**Veterinary Assistant / Client Service Representative (Part-Time)** **Are you as passionate about cats as we are?** At **Merivale Cat Hospital**, we're dedicated to providing exceptional feline care in a compassionate, friendly environment. We're looking for a motivated, upbeat individual to join our team part-time as a **Veterinary Assistant / Client Service Representative**. Priority will be given to individuals that are Certified Veterinary Assistants, or who have previous experience as a Veterinary Assistant or CSR in a veterinary clinic. If you enjoy working with people as much as you love caring for cats, we'd love to hear from you! **About the Role** As an important member of our team, you'll help create a positive experience for both our clients and their feline companions. Your daily responsibilities will include: * Providing exceptional client service in person, over the phone, and by email * Scheduling appointments to ensure excellent patient care and efficient workflow * Maintaining a clean, organized, and sterile hospital environment * Unpacking and organizing inventory, including lifting large bags and cases of pet food * Supporting the veterinary team with day-to-day clinic operations **We're Looking for Someone Who:** * Has a Veterinary Assistant diploma **or** previous experience in customer service, reception, or a veterinary clinic * Demonstrates excellent attention to detail * Can multitask, prioritize, and thrive in a fast-paced environment * Works well independently and as part of a collaborative team * Is mature, reliable, and proactive in anticipating the needs of clients and the clinic * Has outstanding communication and customer service skills * Is enthusiastic, eager to learn, and committed to providing exceptional care * Has flexible availability **Preferred Qualifications** Priority will be given to applicants who have: * Graduated from a Veterinary Assistant program, and/or * Previous experience working in a veterinary clinic as a Veterinary Assistant or Client Service Representative (CSR) **Schedule** This is a part**-time, permanent position** working **10-25 hours per week**. Our hospital is open **six days a week**, and applicants must be available to work: * Day and evening shifts * Saturdays * Additional shifts during holidays and summer vacation periods, as needed Applicants may also be required to work at both clinic locations when necessary. **Why Join Merivale Cat Hospital?** We believe in taking care of our team just as well as we care for our patients. We offer a competitive compensation package, including: * Employee wellness program * Employee pricing on veterinary services and pet products * A supportive, collaborative team environment * Opportunities to learn, grow, and develop your skills in feline medicine **Job Details** **Job Type:** Part-time, Permanent **Hours:** 10-25 hours per week **Work Location:** In person **Apply Today** At Merivale Cat Hospital, we foster a resp