Client Service Representative - Calgary Brentwood Village (Part-Time)

Job ID 3515 Work Type Onsite Business unit Everyday Financial Services Pay grade N/A Apply before 12 November 2026 Number of openings 1 Posting type Internal & External At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members: **Impact in action:** No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities. **Thrive together:** We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs. **Ready for tomorrow:** We want to enable your success through interesting and challenging work, performance enablement, and learning and development. Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver impactful leadership every day. **About the role** ------------------ At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a **Client Service Representative**, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, and building meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued. **Additional Information** * This is a unionized role. * This is a part-time opportunity at 21.75 hours per week, with a Monday to Friday schedule. * This role is based out of the Calgary Brentwood Village branch, but on occasion may be required to travel to neighbouring branches. **Accountabilities** -------------------- * Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance. * Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease. * Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently. * Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets. * Actively participate in team meetings, share insights, and contribute to a positive work environment. **Skills, experienc