Senior Immigration Case Manager

At Verge Immigration Services, we help students, workers and families build their future in Canada. We're a growing, RCIC-led practice in downtown Winnipeg, and we're looking for an experienced Senior Case Manager to own files from start to finish and help lead our case team. Pay: $50,000/year plus benefits and a performance bonus. Full-time, in person at 330 St. Mary Avenue. What you'll do - Manage your own caseload from intake to submission: work permits, PGWP, study permits, PR (Express Entry and PNP), sponsorship, and refusal-related work (ADR, PFL, reapplications) - Review files prepared by our case workers before they reach the RCIC, catching gaps, errors and risks - Draft submission letters, letters of explanation and document checklists - Track deadlines and keep files moving on our shared team calendar - Communicate clearly and kindly with clients by email and phone, keeping them updated at every stage - Help train and support junior team members What you bring - 2-3 years of hands-on experience preparing Canadian immigration files at an immigration law firm or RCIC consultancy - A post-secondary degree or diploma. An immigration consultant diploma or law/paralegal training is a strong asset. - Strong written English and an eye for detail - Comfort managing 20-30 active files at once without missing deadlines - Experience with refusals, ADRs or PFL responses What we offer - $50,000/year plus benefits - Performance bonus - A supportive, growing team and direct mentorship from a licensed RCIC - Real ownership of your work and room to grow as we expand To apply: send your resume and a short note about the types of files you've handled to Jatinder.Singh@vergeimmigration.ca, or apply here on Indeed. We welcome applications from women, newcomers and people of all backgrounds. Pay: $50,000.00 per year Benefits: * Extended health care Ability to commute/relocate: * Winnipeg, MB R3C 3Z5: reliably commute or plan to relocate before starting work (required) Application question(s): * Which of these applications have you personally prepared and submitted? List all that apply: work permit, study permit, visitor record or extension, Super Visa, Express Entry, provincial nominee, spousal or family sponsorship, citizenship. * Briefly describe one refused or complex file you worked on: what the issue was, what you did, and how it turned out. * Which IRCC portals have you worked in (IRCC Portal, PR Portal, Employer Portal, Authorized Representative Portal), and which case management software have you used? * How many active files have you managed at one time, and have you ever missed an IRCC deadline (ADR, PFL, status expiry)? Be specific and honest. * This role does not give immigration advice and is not a path to practising independently. Do you hold an RCIC licence, or plan to practise as an RCIC in the next 2 years? Answer yes or no and explain. * We are hiring within one week. Can you start within 2 weeks of an offer, on-s