EXPERIENCED SEAMSTRESS / TAILOR & STORE MANAGER

Skilled with alterations? Great with customers? Comfortable running a store independently? **We’d love to meet you.** Swan Cleaners is looking for a reliable, experienced seamstress or tailor to handle clothing alterations and manage our daily store operations. This hands-on role is ideal for someone who takes pride in quality work, enjoys helping customers, and can keep a busy day organized. **What you’ll do** * Perform fittings, alterations, and garment repairs independently, including hemming, resizing, and zipper replacements. * Explain alteration options, pricing, and turnaround times to customers. * Process dry-cleaning orders, tag garments, track orders, and coordinate pickups. * Use our point-of-sale (POS) system and handle payments accurately. * Open and close the store and manage day-to-day operations. * Address customer questions and concerns professionally. * Keep the store and sewing area clean, organized, and welcoming. **What you’ll bring** * **At least 2 years of hands-on sewing and alterations experience.** * The ability to complete alterations independently with careful attention to fit and finishing. * Strong customer service skills and a friendly, professional manner. * Fluent spoken and written English to discuss fittings, explain services, and communicate with customers. * Confidence using POS systems, email, and basic computer programs, with the ability to learn new software. * Reliability, good judgment, and strong time-management skills. * **Availability to work the full six-day schedule below.** Previous dry-cleaning experience is preferred. **Required work schedule** * **Monday, Tuesday, Wednesday, and Friday:** 10 a.m. to 6 p.m. * **Thursday:** 10 a.m. to 2 p.m. * **Saturday:** 10 a.m. to 4 p.m. * **Sunday:** Closed. This position requires availability during all store hours, totaling **42 scheduled store hours per week, before breaks**. **Pay:** Negotiable based on experience and qualifications. **Location:** On-site in Markham, ON. **Start date:** As soon as possible. **How to apply** Email **swancleaners.on@gmail.com** with the subject line **“Seamstress / Tailor & Store Manager Application.”** Please include: * Your résumé or a summary of your relevant work experience. * The types of alterations you can confidently complete independently. * Any experience handling customers, payments, or daily store operations. * Confirmation that you can work the advertised schedule and your earliest start date. Photos of your alterations work are welcome but optional. **We look forward to hearing from you!** Pay: $18.00-$21.00 per hour Expected hours: 42.0 per week Benefits: * Store discount Work Location: In person