Part-Time Receptionist & Marketing Assistant

**About Us** Concepts in Mental Health and Resilience (CMHR) is a multidisciplinary mental health and wellness organization located in Brantford, Ontario. In addition to our clinical and community wellness services, we operate creative arts, music, theatre, martial arts, and fitness programs. Our three business divisions include: * **Concepts in Mental Health and Resilience (CMHR):** Psychotherapy and counselling, mental health and wellness coaching, adult community day programs, individualized life skills development, teen empowerment, and workplace mental health consulting. * **Brantford Theatre Company & Expressive Arts Studio:** Theatre, acting, drama, painting, expressive arts, guitar and music instruction, and creative workshops. * **Brantford Black Belt Academy Kickboxing:** Kickboxing, martial arts, personal fitness, and wellness programming. We are seeking a friendly, organized, creative, and motivated **Part-Time Receptionist & Marketing Assistant** to support the daily administration, advertising, and promotional activities across our businesses. **Position Overview** This is a dynamic, hands-on position combining reception, administrative support, social media management, digital advertising, and community outreach. The successful candidate will help maintain a welcoming and professional front office while supporting the development and implementation of marketing initiatives to increase community awareness, program participation, and enrollment. This opportunity is particularly well suited to a university or college student, recent graduate, or individual with experience or interest in Business Administration, Marketing, Communications, or Digital Media. **Key Responsibilities** **Reception & Administrative Support** * Welcome clients, families, program participants, and visitors in a professional and friendly manner. * Answer telephone calls, respond to emails, and manage general inquiries. * Assist with appointment scheduling, registrations, and program enrollment. * Provide accurate information about services, classes, fees, and schedules. * Maintain administrative records and update client and contact information. * Assist with payment processing, receipts, and general office duties. * Support daily front-desk operations across our businesses. * Maintain confidentiality and comply with organizational privacy policies. **Marketing, Advertising & Social Media** * Create engaging social media content for Facebook, Instagram, YouTube, and other digital platforms. * Design promotional posters, flyers, digital advertisements, and marketing materials. * Develop and schedule social media posts across multiple business accounts. * Assist with planning and implementing advertising campaigns for programs, classes, memberships, and events. * Create promotional content for theatre productions, expressive arts workshops, music instruction, kickboxing, and wellness programs. * Assist with website updates, event announcements, and p