Program Manager

**Job Overview** The Program Manager provides direct supervision, leadership and support to the Service Coordinator and Team Leaders across the Residential Services and Community Access (Connections) programs. This position is responsible for the coordination and oversight of quality support services to individuals who have developmental disabilities. This includes program administration, monitoring, planning and development. The Program Manager works collaboratively with members of the management and supervisory teams to ensure that health and safety, training, licensing, accreditation, and contract requirements are met within the programs. As a member of the Management Team, the Program Manager works cooperatively with government and health department representatives, families, sub-contractors, and other community partners to ensure quality supports are provided to individuals receiving WDACS services. **Qualifications** A degree in a relevant field with progressive experience in a supervisory or middle management role is preferred. An equivalent combination of education and experience may be considered. The successful candidate will demonstrate strong leadership, team building, coaching and mentoring abilities, as well as effective conflict resolution and mediation skills. Excellent communication skills are required, including the ability to address complex or sensitive matters with clarity, professionalism, and diplomacy. The ability to manage competing priorities is essential. Candidates must also have the ability to develop, implement, and evaluate plans that support individual programs and organizational goals. Strong computer skills, including proficiency with database, analytical, and word processing applications are essential. Must be able to provide a clear current criminal record check with vulnerable sector check. A valid Alberta Driver's license and $2M liability insurance are also required. **Application Process** Interested applicants are invited to submit a resume and cover letter to the Human Resources Manager, WDACS via email to: h.hughes@wdacs.ca Please include a cover letter outlining the skills and experience you would bring to the management team and programs, as well as what you hope to contribute to this role. **Application Deadline** Applications will be accepted until 4:00 p.m. Thursday, November 19th, 2026. Only those candidates selected for an interview will be contacted. Pay: $38.16-$44.13 per hour Expected hours: 35.0 per week Benefits: * Dental care * Disability insurance * Employee assistance program * Extended health care * On-site parking Education: * Bachelor's Degree (preferred) Experience: * Supervisory : 3 years (preferred) Work Location: In person