Residential Support Worker- Overnight

**Job Posting** =============== **Position:** Residential Support Worker **Location:** Anselma House, Kitchener **Hours of Work:** Overnights, 12:00am to 8:00am **Pay Rate:** Current pay rate is $29.78 per hour **Number of roles:** 1 vacancy **Status:** Full-Time Permanent **Agency Overview** =================== Women’s Crisis Services of Waterloo Region (WCSWR\*) provides emergency shelter to women and children fleeing abusive relationships. We operate two shelters: Anselma House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis, **and we pride ourselves in being more than shelter**. We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence. We believe that everyone deserves to live a life free from abuse. \*WCSWR supports women, transgender and gender-diverse individuals. **Position Overview** ===================== So, how do we define a **Residential Support Worker**? The main buckets of work will include; * supporting women and children to move beyond violence by providing crisis line support, safety planning, ongoing assessment, emotional support through one to one and group activities * providing community referrals/information, discharge planning and advocacy * support women to adapt to communal living and facilitate their transition to independence Given this description we are anticipating the successful candidate would have the following **skills and experience;** * BSW from a recognized University – preference will be given to MSWs * SSW from a recognized College with two years’ experience in the VAW Sector * A related or relevant degree or diploma with five years of experience in a related field * Flexibility and priority setting required to de-escalate crisis situations and to manage the multiple demand of the role. * Knowledge of the effects of all types of abuse on both women and children. * Demonstrated sound judgment and the ability to be decisive in crisis situations. * Strong organizational and time management skills along with the ability to multi-task. * Current and informed knowledge of the needs of diverse groups of women and children, such as ability, sexual orientation, gender identity, poverty, survivors of trauma, mental health and addiction issues. * Knowledge of conflict resolution practices and negotiation techniques, as well as the ability to facilitate meetings, direct situations and implement rules and guidelines. * Current knowledge of basic criminal and family law, *The Child and Family Services Act* and related legal issues and resources. * Excellent interpersonal skills, verbal and written communication skills. * Proficient in the use of computer software. The following would be **assets**: * Experience in providing crisis intervention, trauma informed, harm reduction support and advocacy, risk and ongoing assessments. * Experience working with interpreters. * Knowledge of and ski