Description du poste
**Position:** Operations Assistant
**Job Type:** Full-Time
**About Us**
NOE Coffee is a growing specialty coffee brand focused on quality coffee, thoughtful spaces, and creating a welcoming experience for our customers. As we continue to expand, we're looking for an organized, proactive Operations Assistant to help support our day-to-day business operations across multiple locations.
**About the Role**
We're looking for someone who is detail-oriented, resourceful, and comfortable juggling multiple responsibilities. This role combines administrative support with hands-on operational coordination, helping ensure our cafés run smoothly behind the scenes.
You'll work closely with management, store teams, and external partners to keep daily operations organized and on track.
**Key Responsibilities**
Administrative & Operational Support
* Handle day-to-day administrative tasks, including documentation, data entry, and general correspondence.
* Maintain organized operational records, invoices, purchase orders, and supplier information.
* Coordinate meetings, appointments, and follow-ups with internal teams and external partners.
Store Operations
* Support and monitor daily operations across multiple café locations.
* Conduct regular store visits to ensure operational standards, cleanliness, and overall organization are maintained.
* Communicate with store teams to identify operational issues and coordinate timely solutions.
* Assist with inventory monitoring, stock replenishment, and supply coordination.
* Coordinate maintenance, repairs, deliveries, and other operational needs.
Supplier & Vendor Coordination
* Assist with managing relationships with coffee, dairy, food, packaging, and equipment suppliers.
* Assist with sourcing new products, comparing supplier pricing, and obtaining quotations.
* Follow up on outstanding orders, invoices, and delivery issues.
Scheduling & Team Support
* Assist management with preparing and updating employee schedules.
* Track employee availability, time-off requests, and scheduling changes.
* Help coordinate shift coverage and communicate schedule updates to store teams.
**What We're Looking For**
* A proactive, problem-solving mindset and willingness to take initiative.
* Strong organizational skills and excellent attention to detail.
* Ability to manage multiple tasks, prioritize effectively, and work independently.
* Clear and professional communication skills.
* Flexibility to work between office-based tasks and on-site store visits.
* Experience coordinating suppliers, schedules, or multiple business locations is an asset.
**What We Offer**
* Be part of a growing coffee brand with opportunities to take on new responsibilities and advance as we expand.
* Gain exposure to different aspects of the business, from daily operations and supplier management to administrative planning and coordination.
* Work closely with a collaborative team that values open communication, initiative, and fresh ideas.
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