Employer Relations Manager

**Employer Relations Manager** **Full-Time Permanent Position (37.5 hours/week)** **About IRCOM** IRCOM supports newcomer families as they build their lives in Canada through programs and services focused on housing, settlement, education, employment, and community engagement. We are committed to creating an inclusive, welcoming workplace where staff are supported to grow professionally while making a meaningful difference in the lives of newcomers. **What IRCOM Offers** * A warm, fun and supportive work community * An incredibly diverse workplace that is committed to staff wellness and inclusion * A staff team that is passionate, committed and unified in supporting successful integration of newcomer refugee families * An inner-city organization committed to Truth and Reconciliation * A family-friendly organization with a comprehensive benefits package * A place where you can make a difference and feel the rewards of your work on a daily basis **Candidate Profile** This role is ideal for a highly motivated self-starter with management experience, who enjoys building programs from the ground up. Working closely with the Director, the successful candidate will play a lead role in designing, implementing, evaluating, and continuously improving a new employment initiative. They are up to the challenge of meeting firm outcomes. They are comfortable developing systems, processes, and service models where only a broad framework exists, and can balance strategic thinking with hands-on delivery. The successful candidate is an experienced employment services professional and a strategic relationship-builder who can develop partnerships, create opportunities, and translate ideas into effective programming. The successful candidate brings sound judgment, initiative, and strong project management skills. They also are a people-person and enjoy front-line case work with participants. They are highly organized, adaptable, and able to navigate ambiguity while maintaining momentum and accountability. They understand the barriers faced by newcomer and refugee job seekers and bring an asset-based, trauma-informed approach to program development, employer engagement, and participant support. **Position Summary** Reporting to the Director of Programming, the Employer Relations Manager will design, develop and implement IRCOM's employment programming, Pathways to Employment (P2E) for refugee newcomers, with a focus on connecting job-ready refugee participants to meaningful, sustained employment opportunities. This is a hands-on role that combines employer engagement, direct client support, program development, and program oversight. The successful candidate will play a key role in establishing partnerships, developing systems and processes, measuring outcomes, and building a strong foundation for a new employment program. **What You Will Do** **Program Development and Implementation** · Lead the development of the Pathways to Employment program from