SERVER/BARTENDER

*Vintage Hotels & Niagara’s Finest Hotels is currently seeking a Server to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.* ***Job Title: Server*** ***Property: Jordan Station - Vintage Hotels & Niagara’s Finest Hotels*** *\*\*\*Please note: By applying to this posting, you are applying for opportunities that may be available at any Vintage Hotels or Niagara's Finest Hotels property. \*\*\** *This posting is for an* ***existing vacancy*** *within Lais Hotel Properties Limited.* **Position Summary:** Ensures that all guests ordering food or beverages in the pub are served in a timely, courteous and gracious manner consistent with pub dining principles. **Duties and Responsibilities:** Primary Responsibilities: * **Provide personalized and exceptional guest service at every given opportunity** * **Meeting established up-selling and sales goals** * Having exceptional food and wine knowledge * Good communication with guests and team members * Ensure exceptional service and table maintenance according to Standard Operating Procedures * Assisting in opening and closing duties * Create check, collect payment, and settle transactions following standard operating procedures * Responsible for cash floats and deposits * Wipe down table bases, dust window sills and wipe off chairs * Having a thorough knowledge of Lais Hotel Properties’ products and services * Suggesting additional product and services meeting our Guests’ specific preferences * Assessing Guests’ individual needs to meet standards for additional products and services * Actively seeking ways to meet Guests’ product or service needs Secondary Responsibilities: * Keeping service and pub area clean of debris * Ensuring opening and closing checklists are completed * Restocking of service areas * Ensure pub is ready and set for next shift * All other duties as assigned **Technical/Managerial/Administration Requirements:** * Minimum of five years experience in a pub/lounge dining establishment * Legal serving age for alcohol * Excellent organization and communication skills **Professional Requirements:** * Smart Serve certification required * Exceptional leadership skills * Knowledge of Niagara Region * First Aid and/or CPR training is considered an asset * Previous up-selling and/or sales experience is considered an asset **Personal Attributes:** * Exceptional standard of personal hygiene * Works well with other team members * Works well in a fast-paced environment * Reliable, self-motivated * Excellent organization skills * Confidence in selling and up-selling products and services * Positive sales-oriented personality * Desire to meet goals * Ethical and honest **Physical Requirements:** * Lifting and moving of up to 15lbs * Standing for 6-8 hours per day ***Questions, quoting the job title and location, may be directed to*** ***hr@vintage-hotels.com*** *Lais Hotel Propert