Key Account Manager

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Account Management **DSV – Global Transport and Logistics** DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process. Location: CAN - Milton, Yukon Court Job Posting Title: Key Account Manager Time Type: Full Time Compensation: Salary starting at $67,000 per annum, plus eligible benefits, in accordance with experience and internal equity *This posting is for an existing vacancy and not intended to create a talent pipeline* **SUMMARY** The Key Account Manager is responsible for managing and developing the assigned Key Account(s) for the branch as well as meeting the objectives of growth and profitability. **KEY DUTIES AND RESPONSIBILITIES** * To take overall branch development responsibility of the assigned Key Account(s) * To promote and sell solutions based on DSV Air and Sea product offering and analyse market trends * To increase profitability, share of wallet by cross selling on all products and services * Develop multi-level relationships between Key Account and DSV main stakeholders * Coordinate and monitor all Key Account activities * Identify other Supply Chain Solutions opportunities and develop and prepare strategic proposals in collaboration with the Manager * Maintain updates on key accounts, in CRM tool * Build and improve customer relationships, ensuring to address and resolve any key client concerns, involving internal teams as required. * Lead MBRs/QBRs with key accounts * Act as a team lead in supporting other key account managers on operational and administrative functions * Ensure full adherence to DSV Global Sales Process Quality, Health & Safety: * Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. * Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace. **QUALIFICATIONS** **Education and Experience** * Education in supply chain logistics, international transportation, or a related field of study. * Minimum of 3 years prior Inside Sales experience (remove inside) * Minimum 5 yea