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Front Desk Optometry Reception & Patient Coordinator

Langford Eyecare

Langford
Temps partiel
Publié le 4 novembre 2026

Description du poste

Our well-established optometry clinic in **Langford, BC**, is looking for a reliable, detail-oriented team member who loves working with people. Located in one of Canada’s fastest-growing communities on beautiful Vancouver Island, our practice is a local favourite, proudly voted “Best of the Westshore for Eyecare” six years in a row. No previous experience is required, as we provide full training. Because we invest heavily in your professional growth, we are prioritizing candidates looking for a stable, long-term role. If you are excited to build a rewarding career in eyecare within a positive, collaborative environment that values work-life balance, we want to hear from you. **About You** You’re someone who: * Can work Wednesday evenings (close at 7pm) and Saturdays (close at 3pm) if/when needed * Enjoys helping others and providing excellent customer service * Is organized, dependable, and attentive to detail * Communicates clearly and confidently, especially over the phone * Is comfortable using computers and learning new software * Takes direction well and enjoys learning new skills * Has administrative, clerical, or reception experience (medical or optometric experience is an asset, but not required) **What You’ll Do** Your responsibilities may grow with experience and training, and include: * Welcoming patients and checking them in and out of appointments * Answering phones, managing voicemail, and returning messages * Booking and confirming patient appointments * Processing payments (debit, credit, cash) * Submitting extended health benefit claims online * Preparing the clinic each day to ensure smooth patient flow * Pre-testing patients before exams and sanitizing equipment * Coordinating referrals and patient care with eye specialists * Assisting patients with optometrist-recommended products * Performing visual field testing when required (training provided) **Training & Growth** We are an established optometry practice that has served our community for over 35 years, with a strong focus on medical eye care, innovation, and modern technology. Full training is provided, including hands-on experience with advanced diagnostic equipment and patient testing. You’ll be supported by a collaborative team that values professionalism, kindness, humour and delivering an exceptional experience to every patient. **Benefits** * Extended health benefits through a health savings account. * Vision care and eyewear benefits (of course, that’s included!). * On-the-job training and long-term growth opportunities. **Ready to Apply?** If this opportunity sounds like a great fit, we’d love to hear from you. **Please apply by email to** ***office@langfordoptometrists.com*****, or through Indeed** and a member of our management team will be in touch. All applications are appreciated; however, only candidates selected for an interview will be contacted. ***Please note: If you have applied for this or a similiar position during our recent recruit