Administrative Coordinator

Administrative Coordinator / Office Administrator Sun Shade Film Systems Ltd. | Full-Time, Permanent Sun Shade Film Systems Ltd. is looking for an organized, professional and motivated Administrative Coordinator / Office Administrator to join our team. We are an established, female-owned and operated local window film company serving Vancouver Island and British Columbia since 1997. We provide solar control, privacy, customized graphics, security and specialty window film solutions for residential, commercial, institutional and construction projects. This is a full-time, in-office position working alongside our administrative and field teams to support our customers and day-to-day business operations. Responsibilities * Answer incoming phone calls and assist with customer inquiries * Monitor and respond to company email correspondence * Schedule and coordinate consultation and installation appointments * Assist with invoicing, payments and customer account administration * Assist with warranty claims and project documentation * Maintain customer and project records * Organize, scan and maintain electronic and physical files * Communicate with customers, suppliers, contractors and field staff * Assist with general office and project administration * Provide administrative support to the team as required * Assist with maintaining general office cleanliness and organization Qualifications * Minimum 2 years of experience in administration, office coordination, reception or a similar role * Strong organizational skills and attention to detail * Professional written and verbal communication skills * Friendly and professional customer service skills * Ability to manage multiple priorities in a busy office environment * Comfortable working independently and as part of a team * Strong general computer skills * Comfortable working with Apple/Mac computers and Apple OS * Proficient with Microsoft Word and Excel * Comfortable using email, web-based applications and other office software * Ability to learn new software and company-specific systems Previous experience within construction, trades, property management or another service-based business is considered an asset but is not required. Training on our company-specific products, software and processes will be provided. Position Details Position: Administrative Coordinator / Office Administrator Employment: Permanent, Full-Time Schedule: Monday–Friday Work Location: In-office Compensation: $25.00–$28.00 per hour, based on experience and qualifications What We Offer * Competitive compensation based on experience and qualifications * Extended health and dental benefits following the applicable waiting period * A stable and established local company * A friendly and supportive team environment * Training on our products, systems and processes * Variety in day-to-day responsibilities * Opportunities to learn and grow within the company About Our Team At Sun Shade Film Systems, we value peo