Receptionist

**Join the Novus Automotive Group at Ontario Hyundai!** At Ontario Hyundai, we are all about crafting a simple, stress-free dealership experience for our customers. Located in Whitby and serving the Durham Region, our dedication to guest satisfaction reflects our team's commitment to exceeding expectations. We are now looking for passionate individuals to join our growing team as we continue to strive for excellence. At Ontario Hyundai, you will work in a supportive, customer-focused environment where your contributions truly matter. If you're driven to provide outstanding service and be part of a team that values trust and transparency, Ontario Hyundai is the place for you. **Meet Novus Automotive:** In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including OH. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road. **Position Overview:** As a Receptionist at Ontario Hyundai, you will serve as the primary point of contact for customers, creating a welcoming and positive first impression of the dealership. The individual in this position will play a pivotal role ensuring smooth customer interactions and efficient front desk operations by responding to incoming calls and inquiries, managing the vehicle licensing process, and maintaining accurate records of relevant information. **What You'll Do:** * Provide a warm welcome to all persons entering the showroom, directing them to the appropriate departments and introducing them to the applicable Salesperson or Service Advisor as needed. * Answer all incoming phone calls within two rings (30 seconds) in a professional, courteous manner. * Respond to customer inquiries regarding basic dealership information, such as location, hours of operation, and services offered. * Accurately take and relay messages to the appropriate individuals. * Manage the complete process of licensing vehicles. Maintain up-to-date knowledge of licensing requirements and procedures. * Maintain a log of Service Loan vehicles. Keep available all emergency response information, plans, and telephone numbers. * Perform additional office duties as required, including mail pickups, assistance with organizing special sales, etc. **What You Bring:** * At least 1 year of experience as a receptionist or in a similar customer-facing role. * Previous experience working in a dealership setting would be considered an asset. * Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues. * Proven ability to thrive in a fast-paced environment while maintaining attention to detail. * Familiarity with vehicle licensing procedures would be considered an asset * Strong organizational and time management skills, with the ability to prioritize tasks effectively. * A proactive attitude, demonstrating s