Sales & Support Representative

Key responsibilities **Sales and demos** * Identify and approach taxi and private-hire operators in Frankfurt, the Rhine-Main region and other German cities. * Book and run live product demonstrations, in person at customers' offices and online, tailored to each operator's fleet and needs. * Manage the full sales cycle: first contact, demo, proposal, negotiation and closing. * Represent Cab Treasure at trade fairs, industry events and taxi association meetings in Germany. * Build a healthy pipeline and meet monthly and quarterly sales targets. **Onboarding and customer support** * Onboard new customers: set-up, training for drivers and office staff, and go-live support, on site where needed. * Act as the first point of contact for German-speaking customers by phone, email and in person. * Resolve customer questions and issues quickly, and escalate technical problems to the UK team with clear details. * Visit existing customers regularly to build strong relationships, gather feedback and identify upsell opportunities. **Reporting and coordination** * Keep all leads, activities and customer records up to date in the CRM. * Report weekly on pipeline, demos, sales and customer issues. * Share market feedback and competitor insight with the UK management team. * Help translate and localise sales and support materials into German. Requirements **Essential** * Based in Frankfurt am Main or within commuting distance, with the right to work in Germany. * Full, valid driving licence (Class B) and willingness to travel regularly to customer sites across Germany. * Native or native-level German (C2), spoken and written. * Good working English, as you will work closely with our UK team. * Excellent communication and interpersonal skills: confident presenting to business owners and building trust face to face. * Comfortable giving live software demos and explaining technical features in simple terms. * Organised and self-motivated, able to plan your own week and work independently. **Desirable** * 2+ years' experience in B2B sales, account management or customer support, ideally selling software or SaaS. * Knowledge of the taxi, private-hire or transport industry in Germany. * Experience with CRM systems (e.g. HubSpot, Salesforce or Pipedrive). * An existing network of contacts among German taxi operators or associations. What we offer * Competitive salary * The chance to grow Cab Treasure's German market from the ground up, with real career progression as the team expands. How to apply Send your CV (in English) and a short note on why you are a good fit to ayesha@eurosofttech.co.uk, with the subject line **"Application – Sales & Support Representative"**. Cab Treasure is an equal opportunities employer and welcomes applications from all suitably qualified candidates. Ihre Aufgaben **Vertrieb und Produktpräsentationen** * Identifizieren und Ansprechen von Taxi- und Mietwagenunternehmen in Frankfurt, im Rhein-Main-Gebiet und in weiteren deuts