Dispatcher

Dispatcher – Logistics & Transportation **Location:** Brampton, Ontario **Pay Rate:** $20.00–$35.00 per hour (depending on experience) **Job Type:** Full-Time **Work Location:** In Person **Hiring:** Immediate About Sikheya Institute Sikheya Institute is a nonprofit initiative of Sri Guru Nanak Sikh Centre in Brampton, funded by the Government of Ontario through Employment Ontario. We are dedicated to empowering job seekers, newcomers, students, and individuals navigating career transitions by providing accessible employment services, career counselling, skills development, mentorship, and personalized job search support. Through partnerships with employers, educational institutions, and community organizations, Sikheya works to bridge the gap between talent and opportunity, helping individuals overcome employment barriers, build confidence, and achieve meaningful, sustainable employment. At Sikheya, we believe that everyone deserves access to guidance, opportunities, and the support needed to build a successful career. Job Description Sikheya Institute is assisting a partner organization in recruiting an experienced **Dispatcher** for its transportation and logistics operations in **Brampton, Ontario**. We are looking for a highly organized, detail-oriented, and dependable individual who can coordinate daily transportation activities, communicate effectively with drivers and customers, and ensure timely and efficient deliveries. The ideal candidate will have previous dispatching experience, strong problem-solving abilities, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities * Coordinate and schedule daily pickups, deliveries, and transportation activities. * Assign routes and dispatch drivers based on delivery schedules and operational requirements. * Monitor driver locations, shipment progress, and delivery timelines. * Communicate regularly with drivers, customers, and internal teams regarding shipment updates. * Respond to driver inquiries, delivery delays, and unexpected transportation issues. * Maintain accurate dispatch records, delivery documentation, and shipment information. * Track and update transportation activities using dispatch software and GPS tracking systems. * Ensure efficient route planning to minimize delays and improve operational productivity. * Assist with resolving scheduling conflicts, customer concerns, and delivery-related issues. * Coordinate with warehouse and logistics teams to ensure smooth daily operations. * Ensure compliance with company policies, transportation regulations, and safety procedures. * Perform other dispatching and administrative duties as assigned. Qualifications & Requirements * **Previous experience in dispatching, transportation, or logistics is preferred.** * Knowledge of transportation operations, route planning, and delivery scheduling. * Strong communication and customer service skills. * Ability to multitask and work effectively