Description du poste
**About Us:**
We are a family-owned business with over 55+ years in the hospitality industry, and we are deeply committed to creating exceptional experiences for our clients and every guest. As a family, we currently own Calamus Estate Winery in Niagara and have newly obtained The Richmond Estate Winery in Richmond, Ontario (near Ottawa) in May 2024. Both wineries focus on weddings and special events, boasting unique barn locations. As we continue to grow our group of wineries, we are looking for a passionate and organized Special Event Manager to join our team and help us deliver unforgettable events at Calamus Estate Winery. If you're ready to be part of a family-oriented team that creates lasting memories for our clients, we want to hear from you!
**Position Overview:**
As a Special Event Manager, you will play a vital role in planning and executing a wide range of events, including weddings, corporate events, and special events held by the winery. You will oversee every step of the process, from the initial sales call and planning phase to vendor coordination and event execution, with a focus on delivering seamless and memorable experiences for all. This role combines event coordination, client relations, marketing, staff management, and vendor coordination to ensure each event exceeds expectations. Reporting directly to the Director of Weddings and Events, you will leverage your skills in sales, customer service, and time management to meet both client and company objectives.
This position offers flexible hours and the option to work from home as permitted. The position does require on-site availability for client visits and attendance at events on weekends from May to October during our peak wedding and event season. The position also demands the ability to work independently and think quickly to solve problems as they arise. Your hospitality experience will be key in enhancing event production and guest engagement, helping us deliver a personalized, family-oriented experience that our clients cherish.
**Primary Responsibilities:**
· Event Planning and Execution: Manage all aspects of event planning, from initial concept to final execution, ensuring smooth operations on the event day.
· Team Leadership: Lead and manage event staff, ensuring high-quality service and efficient event flow.
· Wedding Sales & Commission: Promote and sell the venue’s wedding packages, manage prospective client inquiries, conduct venue tours, and convert leads into confirmed bookings. Maintain strong relationships with prospective couples throughout the sales process, working toward established booking targets and revenue goals. Eligible to earn commission on successfully booked weddings in accordance with the company’s commission structure and policies.
· Client Interaction: Meet with clients to understand their event needs and vision to ensure their expectations are exceeded through our wedding packages.
· Vendor Coordination: Manage relationships with