Relief Crisis Counsellor

**Relief Crisis Counsellor** Huronia Transition Homes is a non-profit organization working to end violence against women. We operate four primary programs, including La Maison Rosewood Shelter, a woman-centred organization that provides support to women fleeing violence or experiencing homelessness. We are committed to providing services within an intersectional feminist and harm reduction integrated environment. **Job Summary:** The Relief Crisis Counsellor will provide immediate and responsive crisis counselling, both in-person and by telephone, to women who have experienced domestic violence. The role integrates an intersectional feminist framework and harm reduction philosophy to deliver trauma-informed support and advocacy. **Key Responsibilities:** **Service Delivery** * Provide telephone and in-person crisis counselling in English and/or French. * Offer emotional support, grounding, safety planning, practical assistance, and referrals. * Complete assessments and intakes while fostering a safe and supportive environment. * Work collaboratively to empower women and ensure their safety. **Program Administration** * Maintain accurate records, including shift logs, intakes, and service delivery sheets. * Support program planning, evaluation, and administrative processes. **Community Liaison & Advocacy** * Connect women with resources such as housing, social assistance, medical services, and justice systems. * Advocate for and assist women in developing self-advocacy strategies. **Team Collaboration** * Actively participate in meetings, training, and agency initiatives. * Promote a healthy and respectful workplace and open communication. **Qualifications:** * Post-secondary degree/diploma in a relevant field (BSW/MSW preferred) with 3-5 years of related experience. * Certification in First Aid/CPR and WHMIS. * Knowledge of violence against women frameworks, anti-racist/anti-oppressive practices, and harm reduction. * Experience in crisis counselling and a solid understanding of community resources. * Strong problem-solving, organizational, and communication skills. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office; bilingualism (English/French) preferred. **Working Conditions:** * Flexible availability, **including nights**, **evenings and weekends.** * A reliable vehicle, valid driver’s license, and insurance are required. **Core Competencies:** * Teamwork, service delivery, judgment, adaptability, communication, and achieving results. * Commitment to intersectional feminism and harm reduction practices. In keeping with our commitment to represent all our communities, indigenous women, francophone women, queer-identified and racialized women are especially encouraged to apply. **Compensation: $28.90 per hour.** AI disclosure: We do not use artificial intelligence or automated decision-making tools at any stage of the candidate screening, evaluation, or selection pr