Description du poste
Tâches : Responsibilities Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents
Exigences : English
Compétences : Credentials Certificates, licences, memberships, and courses CompTIA Security+ Certification Microsoft certified solutions associate (MCSA) Network+ Certification A+ Certification
Avantages : Benefits Health benefits Dental plan Health care plan Vision care benefits Other benefits Free parking available