Description du poste
Tâches : Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Manage incidents
Exigences : English
Compétences : Additional information Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Personal suitability Accurate Efficient interpersonal skills Initiative Judgement Organized Team player Ability to multitask Time management Honesty
Avantages : Benefits Health benefits Dental plan Health care plan Paramedical services coverage Vision care benefits Other benefits Free parking available Paid time off (volunteering or personal days)