user support technician

Tâches : Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Perform Web-server backup and recovery operations Exigences : English

33.5– CAD / hour