hotel front desk supervisor

Tâches : Responsibilities Tasks Co-ordinate activities with other work units or departments Assist clients/guests with special needs Co-ordinate, assign and review work Take, cancel and change room reservations Perform front desk duties Establish and implement policies and procedures Ensure that safety standards and departmental policies are met Greet customers MS Office Make transportation and accommodation reservations using computerized reservation and ticketing system Resolve complaints and claims Handle reimbursement in case of transportation and hotel reservations cancellation Exigences : French Compétences : Additional information Work conditions and physical capabilities Attention to detail Standing for extended periods Work under pressure Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Initiative Organized Team player Avantages : Benefits Financial benefits Group insurance benefits Other benefits Other benefits

24.0– CAD / hour