Description du poste
Tâches : Responsibilities Tasks Produce informational materials to increase awareness of services available Act as spokesperson for an organization Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Assist in the preparation of brochures, reports, newsletters and other material Gather, research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive and log complaints Sell merchandise Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support Receive payments from customers Manage difficult situations with customers Professionalism in customer service Conduct sales transactions Greet customers Provide customer service Advertise and/or promote products, sales or services
Exigences : English
Avantages : Benefits Financial benefits Bonus Other benefits Free parking available Learning/training paid by employer Other benefits Parking available