Description du poste
Tâches : Responsibilities Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service
Exigences : English
Compétences : Additional information Work conditions and physical capabilities Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability
Avantages : Benefits Financial benefits Bonus Other benefits Free parking available