Client Services Officer

CLIENT SERVICE OFFICER Fluff & Stars | VGC, Lekki-Ajah, Lagos | Full-Time About the Opportunity We are hiring for our client, who is seeking a professional, customer-focused, and commercially minded Client Service Officer to manage client relationships, drive sales opportunities, and support business growth. The ideal candidate must combine excellent customer relationship management skills with a strong sales mindset, demonstrating the ability to understand client needs, identify opportunities, convert prospects, and maintain lasting business relationships. Key Responsibilities Manage client enquiries, relationships, and ongoing engagements professionally. Identify potential customers and generate new business opportunities. Promote the company's products and services to prospective and existing clients. Follow up on leads, prepare quotations, and drive sales conversions. Build and maintain strong client relationships to encourage repeat business and referrals. Understand customer requirements and recommend appropriate solutions. Handle client complaints, enquiries, and service concerns effectively. Maintain accurate client records, sales activities, and engagement reports. Meet agreed sales targets and contribute to revenue growth. Requirements Previous experience in client service, customer relations, sales, or business development. Strong communication, negotiation, and interpersonal skills. Demonstrable ability to generate leads and convert prospects into paying customers. Excellent relationship management and problem-solving abilities. Confidence engaging prospective clients and handling business conversations. Strong organisational skills, attention to detail, and professional conduct. Results-driven, proactive, and capable of working independently. Experience using CRM systems is an advantage. Employment Package Location: VGC, Lekki-Ajah, Lagos. Employment Type: Full-Time. Monthly Salary: ₦150,000. Additional Benefits: HMO coverage. Monthly data allowance. Transport allowance. 10% commission on every successfully closed deal. Employee of the Month incentive. How to Apply Interested candidates may apply through any of the following channels: Apply directly through this job posting. Email: Careers@fluffandstars.com WhatsApp: +234 816 421 7775 Please submit your CV, highlighting your client service, sales, customer relationship management, and business development experience. <