Sales Supervisor

About the company Sinomart Superstores, a fast-growing retail chain committed to quality products, competitive pricing and excellent customer service, is seeking a proactive, results-driven and experienced Sales Floor Supervisor to join our growing team. We are looking for a strong team leader who can drive sales performance, coordinate daily store activities, maintain high merchandising standards and ensure an exceptional shopping experience for our customers. Key Responsibilities: Supervise daily sales floor operations and coordinate the activities of sales staff. Assign duties, monitor staff performance and ensure compliance with company policies and operational standards. Drive sales targets, monitor performance and analyse sales reports. Coordinate promotional activities and ensure effective product display and store presentation. Train, coach and motivate team members to improve productivity and service delivery. Handle customer concerns and resolve escalated complaints professionally. Support inventory control, documentation and effective stock management. Collaborate with management to identify operational gaps and implement improvements. Requirements: Strong analytical skills with the ability to interpret sales reports and monitor performance. Proven team management, staff training and coaching abilities. Excellent communication, interpersonal and customer service skills. Previous experience in retail sales supervision or store management, preferably in a high-volume retail environment. Relevant post-secondary education or professional certifications in Business, Retail Management or a related field will be an advantage. Ability to work flexible retail schedules, including weekends and public holidays. Strong accountability, professionalism and ability to work in a target-driven environment. How to Apply: Interested and qualified candidates should send their updated CV to hr.sinomartgroup@gmail.com. Please use SALES FLOOR SUPERVISOR – LAGOS as the subject of your email. Location: Surulere, Lagos Join Sinomart Superstores and become part of a team committed to operational excellence, teamwork and outstanding customer experience. <