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Chef/fe de rang / Commis de rang

MRH-Zermatt SA

Zermatt, Vs
CDD
Publié le 2 novembre 2026 · Expire le 2 janvier 2027

Description du poste

 Assist with mise en place and table preparation  Deliver dishes and assist during service  Clear tables and maintain cleanliness of the restaurant  Support the service team as needed  Guarantee exceptional guest experience and consistent luxury service standards.  Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.  Ensure the proper daily service protocols and standards.  Regularly review and update guest CARDEX profiles.  Build guest loyalty and develop the clientele; promote the hotel’s.  Do everything possible to anticipate and meet guests’ requests.  Ensure proper compliance with applicable health and safety regulations.  Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.  Prepare and organize the assigned service station or the restaurant  Welcome and advise guests on menu and wine selections  Take orders and ensure accurate service delivery  Coordinate with kitchen and bar teams  Guarantee exceptional guest experience and consistent luxury service standards.  Ensure close coordination between service teams, kitchen teams.  Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.  Ensure the proper daily service protocols and standards.  Participate in and oversee daily billing and cash handling procedures.  Handle guest complaints in a professional and prompt manner to guarantee 100% guest satisfaction.  Regularly review and update guest CARDEX profiles.  Build guest loyalty and develop the clientele; promote the hotel’s.  Do everything possible to anticipate and meet guests’ requests.  Ensure proper compliance with applicable health and safety regulations.  Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues. Team Management  Lead, inspire an