Senior Account Manager Customer Support

--- base: meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 title: Senior Account Manager Customer Support --- Senior Account Manager Customer Support ======================================= Customer Support / & Marketing Senior Account Manager Customer Support ======================================= Primary work location Stans All workplaces: Stans Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. Your Tasks Manage customer contracts and support complex programs throughout their lifecycle Drive cost control, profitability, and guarantee risk management and contractual compliance Identify and secure new aftermarket business opportunities by leading commercial negotiations for new contracts and amendments Build and maintain long-term customer relationships Coordinate cross-functional teams to deliver customer commitments Act as the trusted commercial interface between Pilatus and the customer With this you convince us Bachelor's degree or an equivalent qualification, combined with a minimum of 6 years of experience in the aerospace industry or a comparable sector Proven track record in account management, contract management, and business development, with demonstrated success in driving customer growth and business performance Strong commercial, financial expertise, and negotiation skills, with the ability to build and maintain long-term customer relationships Fluent in English; proficiency in additional languages is considered an asset Entrepreneurial mindset with a strong customer-centric approach and a passion for delivering value to customers What we offer A committed, international team and unique projects Flexible working hours and individual pension solutions Support for training and opportunities for personal and professional development Discounted meals in our staff restaurant and various discounts for employees Team events at which we celebrate our successes together