Description du poste
--- base: / meta-keywords: meta-viewport: width=device-width, initial-scale=1.0 --- Support Specialist (f/m/d) 80-100% =================================== At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Head of EtO, Engineering, Tools and Processes Your Role and Responsibilities In the local Electrification Service business unit, we help our customers secure and extend the availability and lifetime of their electrical assets. Our focus is on service solutions for low- and medium-voltage switchgear, emergency power systems, and digital solutions. We combine technical expertise, a strong service mindset, and close collaboration with our customers. As a Service Support Specialist, you will apply your technical knowledge to develop customer quotations and service solutions. Ideally, you bring practical experience with switchgear or power distribution systems. You will analyze customer requests, clarify technical requirements, and define suitable service solutions. In doing so, you ensure that proposals are technically feasible, commercially competitive, and clearly structured. You will work closely with Service , Project Management, Engineering, and Field Service teams while contributing to the continuous improvement of our quotation process. The work model for this role is: #hybrid Your Responsibilities Analyze customer inquiries and quotation requests for service, retrofit, and modernization solutions related to electrical switchgear. Define the scope of work, main components, and service deliverables based on technical requirements and practical feasibility. Assess technical feasibility and solution availability in close collaboration with Engineering, Project Management, and Field Service teams. Prepare cost calculations and technical sales documentation