Deputy Centre Manager / Team Leader Customer Consulting & Sales

In this versatile key role, you lead a multi-member team, competently advise our customers, and actively as well as proactively promote sales closures. By building long-term customer relationships, recognising customer needs, and identifying sales opportunities, you contribute significantly to the success of the centre and the achievement of corporate goals. What you achieve• Leadership, coaching, and targeted development of a committed team with a focus on performance, collaboration, and customer satisfaction • Ensuring professional customer consulting and active sales of the entire educational offering at reception and by phone • Responsibility for planning, scheduling, and optimal utilisation of the course offerings as well as deployment planning of the teaching staff • Active shaping of an attractive and professional centre environment through sales promotion measures, event organisation, coordination of infrastructural concerns, and contributing optimisation proposals • Management and monitoring of business management key figures such as turnover, class utilisation, and budget compliance • Responsibility for administrative processes such as invoice control, course fee refunds, and correct payroll runs What you bring• Education: Completed vocational training (EFZ) • Specialisation: with a business management focus, preferably in a commercial environment, retail, tourism, or hospitality • Professional experience: Several years of professional and initial leadership experience in a comparable role, ideally in the education or service sector • Strong sales skills as well as enjoyment in customer consulting, customer retention, and recognising customer needs • Winning, professional appearance as well as pronounced communication and organisational skills • Flexibility and willingness to work irregular hours (evening and Saturday shifts) • Performance-oriented, entrepreneurial personality with a pragmatic and solution-focused working style, high affinity for numbers, and openness to change and new ideas • German (C1) • English (B2) What we offer you• Central workplace: Central locations with excellent public transport connections • Occupational pension: Very attractive pension fund with above-average employer contribution • Diverse training opportunities: Generous offer of free internal training, free participation in selected courses (national languages and health courses), and financial contribution to the overall course offering. • Leisure and cultural offers: Wide range of discounts (car rental, hotels, events, etc.) • Responsibility & freedom: Varied field of tasks with high personal responsibility • Public transport participation: Cost contribution for public transport and Mobility CarSharing Only online applications via the application portal will be considered.Recruitment process• Submit application documents • Pre-selection of applications • Asynchronous video interview • Interview with HR & specialist department • Technical interview • Offer & contract issuance (digital) Contact Ms Nicole Meillaud Talent Acquisition Partner +41585689906 No suitable positions? Set up a job alert to conveniently receive suitable job offers by email. Create job alert