Customer Advisor for Technical Solutions 80%

You are... resilient, technically skilled and enjoy customer contact? Then come to us, we support and develop you. We are... Callpoint - an owner-managed Swiss call centre - and we care for our employees and customers with passion and commitment. Your responsibility • You handle first level support enquiries and complaints and process errors and technical problems • You look after VIP customers with tact and experience • Complete and error-free recording of the customer request in the system • Working hours: Monday to Saturday between 8.00 am and 9.00 pm Your profile • Swiss German as mother tongue (mandatory) • Service orientation, good PC skills and experience to facilitate customer service ease the entry • Flexibility and reliability are further advantages Your benefits • Pleasant working atmosphere, thorough training and individual support • Attractive employment conditions according to the collective labour agreement of the contact centre industry • Starting salary of CHF 4,488 (100%) • Start immediately, work quota 80% (over 5 days/week) • After the induction phase (probation period) home office is possible (only for employees residing in Switzerland) You are available immediately and can start soon? Then apply online. If you have any questions, Marion Sägesser is available at 058 201 15 88 or by email at marion.saegesser@callpoint.ch.