Specialist Customer Team KTG (m/f/d)

Welcome to your future! 55,000 colleagues in 215 countries and territories. Together on the path to rethinking insurance every day - and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Together we continue to develop! Specialist Customer Team KTG (m/f/d) 137860 | 80 - 100% | Oerlikon, Zurich | Hybrid Would you like to carefully clarify benefits in case of illness and contribute to ensuring that insured persons are reliably supported? Do you enjoy working with various parties and handling claims in a solution-oriented manner? As a Specialist Customer Team KTG (m/f/d), you will strengthen the Claims business area in the Benefits for Personal Insurance sector at Zurich Switzerland. You are part of the Customer Teams KTG German-speaking Switzerland, in the Benefits PV Zurich KTG 2 team. In this role, you manage benefits in case of illness according to legal and contractual provisions, clarify medical matters, and coordinate with insured persons, employers, and other involved parties. This way, you help ensure that claims are competently processed and benefits are reliably handled. What to expect • Management of benefits in case of illness according to legal and contractual provisions. • Correspondence and discussions with parties involved in claims settlement, including insured persons, employers, the medical service, other insurers, and law firms. • Clarification of medical matters and execution of payments according to legal requirements and insurance contracts. • Administration of recourse claims against third parties and other insurers. What distinguishes you • Commercial basic training in the insurance sector or a diploma in social insurance is an advantage. • Experience in handling daily sickness benefit cases. • Medical experience. • Excellent communication and negotiation skills. • Very good German language skills, both spoken and written; additional language skills are an advantage. Good to know Part-time or full-time: 80 - 100% Work location: Oerlikon, Zurich Start date: immediately or by arrangement Travel activity: none Hybrid working: up to 40% All about your application You can apply directly online in a first step - you only need your CV for this. Further information about the application process can be found here. We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first introductory interview with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange. We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated. Do you have any questions? Silke, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 59.