Welcome Desk Assistant (m/f/d) Extendable Fixed-Term Contract

Do you have a sense of organisation, thrive in a varied daily routine, and have a particular taste for customer contact? Then this position is made for you!Welcome Desk Assistant (m/f/d) Extendable Fixed-Term ContractFINMA is responsible for supervising the Swiss financial market. It protects creditors, investors, and insured persons, and ensures the proper functioning of financial markets. In doing so, it helps to improve the reputation, competitiveness, and sustainability of the Swiss financial centre. More than 800 competent and motivated employees commit themselves every day to fulfilling this mission. Within the Operations division, we offer you a position as Main tasks • Welcoming and first contact with guests (Monday to Friday, from 08:00 to 17:00) • Friendly and competent management of telephone duty (D, F, E, possibly I) • Co-responsibility for the efficient running of daily operational activities • Hub function for employee requests • Ensuring a high level of service at the welcome desk • Management of meeting rooms and assistance with meeting organisation • Co-responsibility for purchasing and monitoring external service providers • Support for internal projects Required profile • Completed commercial training or comparable qualification • Solid professional experience in customer reception • Service-oriented: enjoy direct contact with customers, have good manners and a professional attitude • Confident use of MS Office (Word, Excel, Outlook) • Very good knowledge of French (C2) and German (B2) or vice versa, as well as good oral knowledge of English (B1) Prospects We are the ideal employer for employees ready to fully commit, seeking challenges, and wishing to take on responsibilities quickly. With us, you will find modern employment conditions, the possibility of flexible working hours, and a workplace in the city centre. Mara Veraguth will be happy to provide you with information.