Your Tasks:
• Friendly and competent support of customers by phone for questions regarding E-Banking
• You are the first point of contact for concerns about login, payments, security questions and other functions
• Support with technical problems in E-Banking as well as guidance for independent use of digital services
• Recognising customer needs during conversations and targeted presentation of suitable digital offers (e.g. Mobile Banking, E-documents)
• Contributing to a positive customer experience through efficient and solution-oriented advice - even in complex cases
• Close cooperation with internal specialist departments to continuously improve E-Banking support
What You Bring:• Enjoy communicating and persuading; you are extroverted and manage to win people over
• Very good Swiss German skills
• Openness to new things; career changers are also welcome! What counts is your commitment to familiarising yourself with the banking world
• An independent and customer-oriented way of working as well as the desire to develop further in the long term
• Confident handling of the PC and common MS Office applications
What You Can Expect:• Intensive training, specially tailored to career changers
• A motivated team that supports you on your way
• Attractive career prospects in a reputable company in the banking sector
• A modern working environment and a performance-based salary
• Working hours Monday to Friday (08:00-17:30)
Are you interested? Then get in touch today with Arian Sakiri - Telephone: 044 931 40 84 or via e-mail (sakiri@workmanagement.ch). I will be happy to provide you with further details. #Züri Are you interested? Then get in touch today with Arian Sakiri - Telephone: 044 931 40 84 or via e-mail (arian.sakiri@workmanagement.ch). I will be happy to provide you with further details.Your Contact PersonArian Sakiri
Telephone: 044 931 40 84