About the role
As an Operations Analyst within Group Operations, you will play an important role in shaping and optimizing Instabee's first- and middle-mile transport network. You will work with strategy, network design and data analysis to improve the efficiency, quality and reliability of our transport routes between merchant warehouses and Instabee terminals across our five markets: Sweden, Denmark, Finland, Norway and the Netherlands.
Working closely with our local Market teams, you will identify improvement opportunities, analyze network performance and ensure that the right data, insights and tools are available to support well-informed operational decisions. You will also collaborate with cross-functional stakeholders to develop scalable solutions that improve our transport operations and create a great experience for our merchants.
You will be part of the First and Middle Mile team within Group Operations, reporting to the First and Middle Mile Manager, who will support your onboarding, learning and professional development.
What you’ll do
In this role, you will:
Analyze and design first- and middle-mile transport networks to identify opportunities for improved efficiency, quality and cost performance.
Work closely with local Market teams to understand operational needs, evaluate current performance and drive improvements across our markets.
Develop and maintain the data landscape for first- and middle-mile operations, integrating data from different tools and systems to create valuable insights.
Monitor operational performance and ensure high-quality and reliable transport operations.
Collaborate with colleagues across Tech, Commercial and Integration to ensure that tools and solutions are developed in line with operational needs and provide a great merchant experience.
Build dashboards and analytical tools to support data-driven decision-making and enable best-practice sharing across markets.
What we're looking for
We believe you are a curious and a