About the role
As a Global Implementation Specialist you will play a key role in developing and continuously improving Instabee's global merchant offering through API integrations. You will be responsible for ensuring a seamless integration experience, enabling merchants to quickly launch and scale Instabee's delivery services across markets.
Working closely with our Commercial, Product, Tech and Operations teams, you will act as the link between business needs and technical solutions. You will support complex commercial deals by translating merchant requirements into effective integration solutions, removing technical barriers and accelerating go-to-market timelines.
From initial discussions and technical onboarding to launch and ongoing optimization, you will take ownership of the integration journey and build strong, long-term relationships with our global merchants. This is a cross-functional role where you will combine technical understanding, commercial awareness and project management to create scalable solutions and an excellent merchant experience.
What you’ll do
In this role, you will:
Drive the technical value proposition in complex commercial deal cycles, aligning integration roadmaps with business objectives to remove technical barriers and accelerate merchant launches.
Take full ownership of onboarding and API integrations for new global merchants, ensuring a smooth and successful launch experience.
Partner closely with Commercial teams to accelerate go-to-market timelines and enable merchants to quickly start using Instabee's services.
Collaborate cross-functionally with Tech, Product and Operations to simplify complex integrations, resolve technical challenges and ensure effective solutions.
Monitor integration performance and analyze relevant data to identify improvement opportunities and continuously strengthen our global integration processes.
Act as a trusted partner to global merchants, building strong relationships and supporting their ne