UX Content Specialist Regulated Services

On behalf of a partner company, Nordic Investin is looking for an UX Content Specialist Regulated Services. You connect user evidence, service realities and product constraints to create experiences that are clear, inclusive and valuable. The partner is strengthening its capability in precise accessible content for complex regulated customer journeys. You will connect content design, plain language and information architecture while ensuring that user testing and governance receive appropriate discipline. The aim is practical progress that colleagues can use, leaders can evaluate and the organisation can sustain. The design function values evidence, critique and collaboration. Success means making complexity understandable and enabling better choices. How you will work You will work with users, product leaders, engineers and operational colleagues. Design decisions should be tested early and explained through evidence. This role calls for subject-matter depth and practical ownership. You are expected to make trade-offs visible, recognise when a decision needs wider expertise and move work forward without creating unnecessary process. What you will do Own the practical direction for precise accessible content for complex regulated customer journeys. Translate goals and constraints into a clear approach for content design and plain language. Establish useful standards, routines or decision artefacts around information architecture. Coordinate stakeholders and dependencies affecting user testing. Use evidence and measurable outcomes to improve governance. Strengthen knowledge sharing and sustainable ownership through localisation. What you will bring Relevant experience delivering precise accessible content for complex regulated customer journeys in a demanding environment. Strong working knowledge of content design and plain language. Practical experience applying information architecture and user testing. Ability to assess priorities, risks and trade-offs involving g