Senior IT Service Transition Manager

Nordic Investin has been asked to find a Senior IT Service Transition Manager for one of our partner companies. You create pace through clarity when workstreams, decisions and dependencies must move as one, and you surface risk early. The partner is strengthening its capability in controlled transition from project delivery into sustainable operations. You will connect service design, operational readiness and support model while ensuring that knowledge transfer and acceptance receive appropriate discipline. The aim is practical progress that colleagues can use, leaders can evaluate and the organisation can sustain. Project leadership connects outcomes, plans, risks and decisions. Success is controlled change the organisation can sustain. How you will work You will work across business, technology, suppliers and operations. The partner expects shared priorities, visible decisions and an adaptable delivery model. This role calls for independent judgement and the ability to raise the quality around you. You are expected to make trade-offs visible, recognise when a decision needs wider expertise and move work forward without creating unnecessary process. What you will do Own the practical direction for controlled transition from project delivery into sustainable operations. Translate goals and constraints into a clear approach for service design and operational readiness. Establish useful standards, routines or decision artefacts around support model. Coordinate stakeholders and dependencies affecting knowledge transfer. Use evidence and measurable outcomes to improve acceptance. Strengthen knowledge sharing and sustainable ownership through early-life support. What you will bring Relevant experience delivering controlled transition from project delivery into sustainable operations in a demanding environment. Strong working knowledge of service design and operational readiness. Practical experience applying support model and knowledge transfer. Ability to assess priori