Data Center Operation

• Experience in Data Center / Server Room Operations or IT Infrastructure Support is preferred. • Basic understanding of electrical and mechanical systems. • Familiarity with incident management, change requests, and ticketing processes. • Detail-oriented with good documentation and reporting skills. • Able to follow SOPs and operational procedures consistently. • Good communication, coordination, and problem-solving skills. • Willing to work onsite. Qualifications • Monitor and ensure all equipment hosted in the Data Center / Server Room is operating properly. • Troubleshoot general data center facility issues, particularly electrical and mechanical systems. • Perform daily equipment checks and weekly inspections based on standard checklists. • Maintain accurate and proper operational documentation. • Ensure compliance with established rules, standards, and procedures. • Handle daily backup tape check-in/check-out activities. • Follow up on incident and change request tickets and ensure timely resolution. • Coordinate backup/restore requests and file transfers on staging servers as part of BAU user support. • Escort and assist Data Center visitors. • Supervise preventive maintenance activities for data center facilities, including equipment, CCTV, access doors, fire protection systems, and airflow. • Manage and assign rack access. • Perform monthly stock opname and asset inventory to ensure data accuracy.