Quality Assurance

• Coordinate and communicate with cross-functional teams through Microsoft Teams and Slack to support testing activities and resolve issues. • Participate in daily meetings to provide progress updates, discuss testing activities, and address potential blockers. • Conduct requirement grooming sessions with the Product Owner to clarify business requirements and testing expectations. • Participate in three-week Scrum cycles, including test planning, scenario assignment, and testing activities. • Design, prepare, and manage test scenarios using TestRail based on business requirements and acceptance criteria. • Perform testing activities in the User Acceptance Testing (UAT) environment. • Conduct manual testing for website applications and mobile applications to validate functionality and ensure requirements are met. • Identify, document, and report bugs with supporting evidence through Jira. • Capture and organize testing evidence in OneDrive, then import the evidence into TestRail for test documentation and traceability. • Track testing progress, test execution results, and defect resolution throughout the testing cycle. • Collaborate with developers, Product Owners, and other stakeholders to investigate defects, perform retesting, and validate bug fixes. Qualifications • Experienced in performing manual testing to verify application functionality, identify defects, and ensure the system operates according to business and technical requirements. • Skilled in testing web-based and mobile applications across various functionalities, user interactions, and platforms to ensure application quality and reliability. • Able to develop structured test scenarios based on business requirements, functional specifications, and user workflows to ensure comprehensive test coverage. • Familiar with using TestRail for test case management, test execution tracking, test result documentation, and monitoring testing progress. • Proficient in utilizing Jira to report, track, monitor, and manage defects and issues throughout the software testing lifecycle. • Experienced in using Microsoft Teams for team communication, coordination, progress updates, and collaboration during testing activities. • Familiar with Slack for daily communication, cross-functional collaboration, and coordinating testing activities with development and business teams. • Skilled in using Microsoft OneDrive to store, organize, manage, and share testing documents, test evidence, and project-related files. • Understanding of Agile Scrum practices, including sprint planning, daily stand-ups, sprint reviews, and collaboration within cross-functional development teams. • Familiar with the Waterfall software development approach, following structured project phases from requirement analysis and design through development, testing, and deployment. • Experienced in supporting User Acceptance Testing (UAT) to validate whether application functionalities meet business requirements and end-user expectations. • Capable of identifying, documenting, reporting, prioritizing, and tracking defects while coordinating with relevant teams to ensure proper resolution. • Able to prepare and maintain detailed testing evidence, including screenshots, test execution results, defect records, and supporting documentation for traceability. • Demonstrates effective verbal and written communication skills when coordinating with developers, business users, project teams, and other stakeholders. • Possesses strong analytical thinking skills to evaluate application behavior, identify potential issues, analyze test results, and investigate discrepancies between expected and actual outcomes.