E Commerce Deputy Department Head

Job Description • Develop and execute the company's e-commerce strategy to drive online sales growth, profitability, and market penetration. • Manage e-commerce operations across major online marketplaces and digital sales channels. • Develop marketplace strategies, including product assortment, pricing, promotional campaigns, and online merchandising. • Monitor online sales performance, traffic, conversion rates, customer acquisition, and marketplace profitability. • Plan and execute marketplace campaigns, mega sales events, digital promotions, and performance marketing initiatives. • Optimize product listings, SEO, advertising performance, and online customer experience. • Analyze market trends, competitor activities, and consumer purchasing behavior to identify opportunities for online business growth. • Coordinate with Brand Management, Commercial, Warehouse, Supply Chain, and Customer Service teams to ensure effective e-commerce operations. • Manage marketplace relationships, platform programs, and commercial negotiations with relevant e-commerce partners. • Lead and monitor the e-commerce team to achieve sales targets, operational efficiency, and departmental KPIs. Qualifications Qualifications • Bachelor's degree in Marketing, Business Management, E-Commerce, Digital Marketing, or a related field. • Minimum 6–8 years of experience in E-Commerce, Digital Commerce, or Online Marketplace Management. • Minimum 2–3 years of experience in a supervisory or managerial position. • Proven experience managing major e-commerce marketplaces such as Shopee, Tokopedia, TikTok Shop, Lazada, or other relevant platforms. • Strong understanding of marketplace operations, digital advertising, SEO, online merchandising, and campaign management. • Experience in managing online sales targets, conversion rates, traffic, and marketplace profitability. • Strong analytical skills with proficiency in Microsoft Excel and marketplace analytics tools. • Excellent leadership, negotiation, and cross-functional coordination skills. • Experience in FMCG, consumer goods, or pet products is an advantage.