Senior Program Manager, People Experience

  The Senior Program Manager for People Experience (PEx) is a key strategic role responsible for translating company goals into actionable technology roadmaps and leading complex, cross-functional programs. This individual will drive the implementation and optimization of critical HR systems like ServiceNow and Workday, ensuring Zoox can scale efficiently while maintaining a positive crew experience. By building a robust and scalable technology foundation and preparing for future AI-enabled operations, this role is critical to creating streamlined support functions that allow the entire organization to focus on its core mission. The Senior Program Manager for People Experience (PEx) is a key strategic role responsible for translating company goals into actionable technology roadmaps and leading complex, cross-functional programs. This individual will drive the implementation and optimization of critical HR systems like ServiceNow and Workday, ensuring Zoox can scale efficiently while maintaining a positive crew experience. By building a robust and scalable technology foundation and preparing for future AI-enabled operations, this role is critical to creating streamlined support functions that allow the entire organization to focus on its core mission. You will lead complex, cross-functional HR technology programs from start to finish, translating strategic vision into executable roadmaps and ensuring projects are delivered on time and aligned with business needs. You will act as the bridge between business and technology, working with leaders across People Experience (PEx), HR, and IT to optimize our core systems like ServiceNow and Workday. You will drive key initiatives, including our ServiceNow Roadmap, managing everything from stakeholder engagement to risk mitigation to create a seamless employee experience. You will establish clear governance and reporting frameworks, giving leaders the visibility they need to make informed decisions and keeping all teams