Senior Data Analyst

Job Purpose: We are looking for a Sr. Data Analyst to deliver accurate, timely, and actionable analytics that support partner and business decisions. The role will focus on reporting, data analysis, visualization, utilization and engagement insights, and complex analytical requests. You will also leverage AI-assisted tools and workflows to improve reporting efficiency and collaborate with internal Analytics teams on technical data questions. Who You Are: 5+ years of experience in data analytics. Strong hands-on experience with SQL, data modeling, and data analysis. Proficient in data visualization tools such as Looker, Tableau, or Power BI. Strong Excel/Google Sheets skills. Experience handling reporting requests through ticketing/intake systems. Strong analytical and systems-thinking skills, with the ability to connect data across multiple platforms. Ability to work independently, prioritize requests, and manage multiple stakeholders. Strong written and verbal communication skills, with the ability to explain complex findings to non-technical stakeholders. Experience creating documentation, playbooks, and analytical standards. Comfortable working across time zones with distributed teams. Self-driven and comfortable working in ambiguous and fast-paced environments. What Will Excite Us: Experience in SaaS, HR Tech, or Customer Success Analytics. Experience with Salesforce and customer success platforms such as Vitally or Gainsight. Knowledge of engagement analytics, health scoring, license utilization, and usage metrics. Understanding of data governance and data quality assurance. Experience implementing AI-powered analytical tools or workflows. Knowledge of statistical analysis and A/B testing methodologies. Experience designing custom analyses that support strategic business or partner decisions. Experience working with complex, high-stakes analytics requests requiring strong analytical judgment. What Will Excite You: Working on a variety of reporting, analytics, and data-driven business requests. Creating Business Value Review (BVR) decks and translating data into meaningful business insights. Performing data slicing and analysis across partner attributes such as industry, company size, and geography. Conducting license utilization and engagement analysis. Solving complex analytical problems and delivering insights that influence strategic decisions. Partnering with internal Analytics teams to solve technical data questions. Using AI tools and AI-assisted workflows to make routine reporting and analysis faster and more efficient. Turning complex data findings into clear and actionable insights for non-technical stakeholders. Building reusable documentation, troubleshooting guides, and analytical best practices. Working with cross-functional and distributed teams in a fast-paced environment. Location: Ahmedabad (Remote) Show more Show less