Sales Account Manager

Sales Account Manager Location: Altham, Lancashire (with travel throughout the UK as required) Company: R2M Limited Join R2M and Help Shape the Future of the UK Water Industry Are you a motivated sales professional looking for an exciting opportunity to join a growing business at the heart of the UK water sector? At R2M, we're passionate about delivering innovative solutions that help water utilities and contractors maintain, repair and improve critical infrastructure across the UK. As part of the globally recognised Hawle Austria Group since 2019, we combine the agility and customer focus of a specialist UK business with the backing, innovation and expertise of one of the water industry's leading international organisations. This exciting opportunity offers the chance to join a dedicated and supportive team where your contribution will directly influence customer relationships, project success and business growth. About R2M: R2M is a leading supplier, manufacturer and installer of pipes, valves, fittings and bespoke engineering solutions for the UK water industry. We work closely with water companies, civil engineering contractors, utility specialists and merchants across the country, providing products and services that help keep water networks operating efficiently and reliably. Our reputation has been built on technical expertise, exceptional customer service, product availability and a commitment to finding the right solution for every challenge. From emergency repairs and planned maintenance to major infrastructure projects, our team works alongside customers to deliver practical solutions that make a real difference. As part of the Hawle Austria Group, we have access to world-class products, manufacturing capabilities and industry expertise, allowing us to bring market-leading solutions to customers throughout the UK and Ireland. The Opportunity: We are seeking an ambitious and customer-focused Sales Account Manager to join our growing sales team. This is an excellent opportunity for someone who thrives on building relationships, developing new business opportunities and delivering outstanding customer service. Working closely with both internal and external sales colleagues, you will become a key point of contact for customers across the water, utilities, civils and merchant sectors. You will be responsible for managing existing accounts, identifying new opportunities, preparing quotations, processing orders and providing technical support to customers. The role combines sales, account management and commercial awareness, making it ideal for someone who enjoys a varied and rewarding working environment. Most importantly, you will play a key role in helping R2M continue its growth by developing long-term customer partnerships and securing profitable business opportunities. As a Sales Account Manager, you will: Develop and maintain strong relationships with existing customers. Identify and convert new sales opportunities. Generate profitable sales growth across water utilities, contractors, merchants and civil engineering customers. Prepare and manage quotations. Process sales and purchase orders. Input customer and sales information into our OGL business system and CRM platforms. Negotiate effectively with customers to secure orders and maximise opportunities. Build strong supplier relationships and negotiate competitive purchasing agreements. Provide customers with technical product advice and support. Handle incoming sales enquiries and customer requests. Work collaboratively with internal and external sales teams to deliver the best possible customer experience. Ensure all project and order documentation is managed accurately and efficiently. Support the Sales Office Manager and wider sales team when required. Participate in company meetings, training programmes and annual stock counts. Be part of the out-of-hours call rota and assist with customer enquiries when required. Travel throughout the UK, with occasional overnight stays. We're looking for someone who can build trust quickly, communicate confidently and create lasting customer relationships. The ideal candidate will demonstrate: Previous experience in a sales, account management or customer-focused role. Excellent communication and interpersonal skills. Strong commercial awareness and negotiation abilities. A positive and professional attitude. Good organisational and administrative skills. A proactive approach to problem solving. Confidence when dealing with customers both over the phone and face-to-face. Competent IT skills, including Microsoft Excel and business systems. The ability to manage multiple priorities in a fast-paced environment. A willingness to learn and develop technical product knowledge. Strong teamwork and collaboration skills. Experience within the utilities, water, construction, civil engineering or infrastructure sectors would be advantageous, although full product training will be provided for the right candidate. At R2M, people are at the heart of everything we do. We are proud of our supportive culture, collaborative team environment and commitment to helping our employees develop and succeed. In return, we offer: Competitive salary based on experience. Pension scheme. 20 days annual leave plus bank holidays and winter shutdown. Ongoing training and professional development opportunities. The opportunity to work within a growing and respected business. Access to industry-leading products and solutions through the Hawle Austria Group. A friendly and supportive team environment. Genuine opportunities to develop your career within a growing organisation. Interesting in Joining R2M? If you're looking for an exciting opportunity to build your career within a growing business that supports some of the UK's most important water infrastructure projects, we'd love to have you apply! Show more Show less