Sales Account Manager

Sales Account Manager Manchester To manage the account portfolio of customers to deliver turnover and profit targets in line with business objectives. To effectively identify and secure new business / accounts in line with company strategy whilst ensuring customer satisfaction and the required business objectives. Overall responsibility for ensuring products can meet the required delivery and agreed gross margin while maintaining quality and safety standards. Work with the UK Sales Director to help devise and implement the business strategy of delivering targeted growth in current and new areas of business, with both new and existing customers Effectively identifying and qualifying new revenue opportunities and communicating products and services to prospective clients Leading resources in following up new business opportunities by planning and prioritising activities towards achieving Account portfolio of agreed business targets. Maintain existing accounts through customer contact, selling new designs and licenses and reviewing orders. Deliver exceptional levels of customer service by developing strong relationships and responding to and following up on customer queries Lead meetings with team To negotiate price, quantity and delivery requirements with customers and vendors Liaise with the design team & country offices to ensure buying samples come in and are sent to the customer for the agreed date. Have ultimate sign off for factory invoices, ensuring they are correct in terms of value and quantities, and manage internal and external communication of variances in a proactive and timely manner. Attend critical path meetings Responsible for all customer led complaints – their management and resolution Show more Show less