Sales Executive

Company Description Johnsons Cars Ltd, established in 1999, has built a strong reputation for high-quality service and customer care within the automotive industry. The business operates 62 dealerships, 3 TPS businesses, and Johnsons Fleet Services, providing a wide range of vehicle and motoring services. Its network spans the Midlands, Gloucestershire, and the North West, offering opportunities to work in diverse local markets. Team members benefit from a professional environment focused on customer satisfaction, performance, and long-term relationships. Role Description This is a full-time, on-site Sales Executive role based at our Wigan dealership. The Sales Executive will welcome and engage customers, identify their vehicle needs, and guide them through the sales process from initial inquiry to handover. Daily activities include presenting and demonstrating vehicles, preparing tailored quotations, and explaining finance and insurance options in a clear, compliant manner. The role involves managing leads, maintaining accurate records in CRM systems, following up with prospects, and building long-term relationships to encourage repeat and referral business. The Sales Executive will collaborate closely with colleagues in sales, service, and administration to ensure a seamless customer experience and meet individual and team sales targets. Qualifications Strong customer service and relationship-building skills, with the ability to communicate clearly and professionally in person, by phone, and in writing. Sales and negotiation capabilities, including experience working toward targets, handling objections, and closing deals ethically and confidently. Organizational and administrative skills, such as accurate record-keeping, time management, and effective use of CRM or similar systems. Basic financial and product knowledge, with the ability to learn and explain vehicle features, finance options, and insurance products in line with regulations. Comfort with digital tools and dealership systems, including email, online lead management, and manufacturer or group platforms. Prior experience in automotive sales or a customer-facing retail or service environment is beneficial. Ability to work on-site in Wigan, including weekends and peak trading hours as required. Valid UK driving licence and safe driving record. Show more Show less