Patient Service Associate (Healthcare Front Desk, Patient Registration, Training Provided) #HDC1

A leading healthcare provider is looking for a Patient Service Associate to be the first point of contact for patients. You will register patients, support appointments and ensure a smooth, caring patient experience, with full training provided. What You'll Be Doing • Greet and register patients accurately at the front desk • Verify patient particulars and update records in the clinic system • Schedule, confirm and reschedule appointments • Handle billing, payment collection and issue receipts • Answer enquiries by phone, email and in person • Prepare and file patient documents and records • Coordinate with doctors, nurses and clinic staff on patient flow • Handle patient feedback and escalate issues promptly • Maintain a clean and organised reception area • Support administrative tasks as assigned What You'll Bring • A-Level, Diploma or equivalent qualification and above • Experience in customer service or healthcare administration is an advantage, full training provided • Proficient in Microsoft Office • Meticulous with strong attention to detail • Courteous and patient-focused, with a service mindset • Strong stakeholder engagement skills • Able to remain calm and organised during busy periods • Team player with a positive attitude What's In It For You • Structured training and onboarding • Meaningful work in the healthcare sector • Accessible location near MRT Interested? Click Apply or send your updated CV to leonleong@recruitexpress.com.sg Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599